Comments on: PayPal shuts us down

By: juyrgfg

juyrgfg — Fri, 17 Sep 2010 15:58:57 +0000

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By: utsav

utsav — Tue, 15 Dec 2009 18:15:39 +0000

Hey i think the paypal problem is solved now…..i heard a pretty interesting story that you told some of my friends at Defcon….about paypal releasing your account within few hours of this post :)

By: bumese

bumese — Tue, 21 Jul 2009 16:43:07 +0000

Paypal very sucks for always. So weird processing sometimes. I have faced many times. We shouldn’t use it anymore. Its security terribly affects our usability, and accessibility

By: OrderZero

OrderZero — Sun, 19 Jul 2009 03:17:50 +0000

Just know if you decide to sue you will have alot of supporters this has happened to countless people.

By: xyberpix

xyberpix — Thu, 16 Jul 2009 20:13:41 +0000

Sent this out to the SANS Advisory Board as well, and I will speak to the relevant people at work tomorrow to see what we can do to help out.
The company that I work for heavily supports charities in a rather large way, so let me see what I can do. Please can you contact me though to let me know how to get best get hold your details, as if I can persuade work to help out then I’ll need to get hold of you.

By: Kim

Kim — Thu, 16 Jul 2009 19:06:14 +0000

I have heard of many internet marketers who used PayPal being screwed over that way for no good reason. Maybe a search on that will bring you to someone who finally got resolution. Sorry I can’t remember specifically who got screwed how, but with your serach skills I am sure you could trun up someone. I do know most suffered with the same drawn out “customer service” you are experiencing. If I run across anything in my files I will post. I’m in hectic mode and I just ran across this post today.

By: SamIam

SamIam — Thu, 16 Jul 2009 13:40:34 +0000

I will contact everyone I know that maybe can help. That may be just raising the awareness level or funding. Let me know how I can do to get some cash to you.

I will be praying for you.

By: Jonathan Schram

Jonathan Schram — Thu, 16 Jul 2009 06:38:11 +0000

I agree, paypal is an evil website, like their partner Ebay. I had problem with ebay very similar to what you have encountered with paypal. Eventually I told them to F*** off and freeze my account. After reading your posting here I’ll probably go close my paypal account too. Best of luck in your endeavors.

By: dingobully

dingobully — Thu, 16 Jul 2009 02:54:59 +0000

Paypal did this to Ron Paul in the midst of a national election and didn’t care about it. They need to be regulated and watched MUCH more closely.

By: Tyson Cecka

Tyson Cecka — Thu, 16 Jul 2009 01:18:49 +0000

I’ve made that same mistake as well for trying to switch over my personal to a nonprofit and it took a week or two to fix.

What I would recommend is starting the process by emailing compliance@paypal.com then call them and ask for a manager who can start a review on your account to restore access.

I think that’s the process I went through, but it is rather annoying, especially since you can actually switch your business info after the fact but you stay locked out.

By: Nick

Nick — Wed, 15 Jul 2009 22:21:34 +0000

I had a similar problem with PayPal. I selected non-profit because this is how I would classify what we do. However, we did not have 501c3 either so they froze the account.

I just told them that since we are not actually a non profit we ARE supposed to pay taxes for whatever goes on in that account and they should switch us to the correct setting.

Just tell them that you are not a non-profit yet and they should treat you like any other business.

That was enough to resolve the issue for us. We had under a grand in the account though.

By: Jay Beale

Jay Beale — Wed, 15 Jul 2009 21:31:33 +0000

Johnny, just tell us — what can we do to help?

By: Hash

Hash — Wed, 15 Jul 2009 20:27:00 +0000

I’ve had the bad luck of running afoul of the PayPal gods, it was dealing with stuff in Uganda too…

I’m not sure how much this will help, but get in touch with Jon Gosier (@jongos on Twitter) of Appfrica.net – he’s in Kampala as well, and might be able to help in the short term until you get this stuff fixed.

By: Arenlor

Arenlor — Wed, 15 Jul 2009 19:36:33 +0000

I am praying, will put this before my church to pray for. I’ll see what I can do to get a media frenzy going. If this doesn’t resolve itself by Sunday I’ll put a call into Leo (the TWiT Army numbers in the thousands) on his nationally syndicated radio show (he has called out AT&T on it before over one of us TWiTs having a problem). He also doesn’t really like PayPal. So, by all means it should resolve itself quickly enough.

By: Pothi

Pothi — Wed, 15 Jul 2009 19:30:20 +0000

Problem solved!

http://www.hackersforcharity.org/265/paypal-makes-good/

By: Toby

Toby — Wed, 15 Jul 2009 19:13:34 +0000

Ok that was supposed to be a joke, sorry was in bad taste.

By: Bobby Carbn

Bobby Carbn — Wed, 15 Jul 2009 18:58:35 +0000

From what I have heard the situation has been corrected by Paypal. I would wait for a confirmation from Johnny though.

By: WC

WC — Wed, 15 Jul 2009 18:53:33 +0000

Unfortunately, PayPal is not a bank and is under no pressure to deal with you money like a bank does. The minute you give them any money, it’s theirs. If they they give that money to who you wanted it to go to, that’s great… But they aren’t required to. It’s in their TOS/etc.

The same goes for money already in your account. They can seize it at any time and not give it back. They do this quite frequently. Most sites give up after it happens to them 2 or 3 times.

I will be very surprised if you ever see this money again.

By: Greg Johnson

Greg Johnson — Wed, 15 Jul 2009 18:49:10 +0000

I empathize with you and your situation, but PayPal cannot be entirely blamed for this. When you sign up for a business account, there is an agreement you have to sign and you should have read it. It seems like not all of your ducks were completely in order, which they should have been.

PayPal runs by a set of rules. Follow the rules and everything is fine (mostly, they are definitely guilty of screwing people over unjustly). I’ve been using PayPal exclusively for the past 7 years for all my billing and have never had any problems I didn’t cause.

That said, I withdraw my PP balance religiously because I can’t trust my money with an institution that isn’t regulated like a bank. It’s a big risk keeping all your eggs in a basket with a PayPal logo on it, not one I would take.

I run bustatheme.com (uber popular wordpress site) and have extensive experience in both writing wordpress plugins; and working with IPN. Feel free to email me if you’re looking for help in getting set up.

By: asi

asi — Wed, 15 Jul 2009 17:49:02 +0000

Just emailed a contact at paypal. Maybe you’ll get a call soon.

-asi