August « 2011 « Hackers For Charity

HFC Uganda: Going out of business

Yep. That’s right. I’ve tried too hard to sustain our training center in Uganda by making money in Uganda, and it’s just not working. We’ve trained over 1,000 students. We’ve seen student go from no computer experience to landing very well-paying jobs because of their new found IT skills. We know our training is making a difference, but we are simply not making ends meet.

The harder we try to float our expenses, the more our center becomes like a business. Most businesses are cut-throat, and I hate to see us playing that game, investing our time and energy in stuff that really shouldn’t matter. Our goal is to help people, not to make money.

So, I’m taking a big gamble, and I’m changing the rules. We will no longer operate as a business. I want to provide our training for free, and I’m hoping that outside donors will step in to take care of our expenses so we can just focus training people.

My plan is straight-forward. If you come in the door with a letter proving that you’re working for a non-profit, a community-based organization, the police or the like, you train for free. If you really want to learn but you aren’t working with a group that’s committed to positive change, we’ll host a list of vetted organizations that accept volunteers. For every hour you volunteer with them, you receive an hour of free training with us. This connection between students and respected organizations ensures our program has the deepest possible impact on the community.

My initial goal is to fill every seat in the center every single hour we’re open. There may be opportunities for profit later (selling guaranteed seating passes, closing the center one day a week to “rent” slots to entire school classes, etc) but I want our focus to be on training initially and we’ll see what challenges surface and address them.

I know this can work and it will have a massive impact on the community, but it will take action on the part of you, our donors and supporters. Whether you’re donating directly, approaching your company to garner their support or just spreading the word, I can’t do this without you.

Financial details: Each month we need UGX 700,000 ($250) for rent, UGX 249,000 ($89) for physical and electronic security and  UGX 1,250,000 ($446) a month for salaries, utilities and other operating expenses such as paper, staff food, etc. This comes to $9420 a year, $785 a month, or $196.25 a week. Right now, the dollar is VERY strong, and these prices are much lower that they were 6 months ago. In six months, the exchange rate could flip-flop again, leaving us with higher expense numbers, but that’s where it is right now.

I have drained our account to pay the rent for the next 6 months. At the end of those six months, if nothing comes in, we’re finished. I’m open to suggestions, but based on the past two years worth of experience on the ground, this is by far the best way forward.

One last thing. Because of our switch to a free operating model, I’m open to enforcing some “strings” attached to our students. For example, I think it’s reasonable for students to fill out a bio and questionnaire before taking classes. I think it’s reasonable for them to fill out progress reports and things of this nature. Basically, I’m open to ideas about how students can keep donors in the loop about where they’re from, how they’re progressing and where they’re headed, that sort of thing. Please send me your suggestions. As a donor, what would make you feel most connected? What would convince you that your manoey has been well spent? What would you like to see? I’m also open to other wacky ideas, like selling advertising space for local businesses on our machines, if we can figure out the technology to make that work. Send me whatever ideas you have.

Thanks in advance for your continued support. I still believe in what we’re doing here, despite the many setbacks, and I’m excited to see where this next chapter takes us. I hope it won’t be our last.

New RACHEL work. Satellites!

We’ve been working with RACHEL for a long time. We love their stuff and are huge supporters. We want to get the RACHEL collection in as many hands as possible. The only downside is that the content is MASSIVE (up to 120GB) and the material has a tendency to get out of date quickly, especially given that the contributors (Wikipedia, Khan Academy, Project Gutenberg) all update so frequently.

Our updates have been coming tucked in suitcases packed onto DVD’s and USB drives. Obviously this is not an optimal solution.

In order to try to solve that problem, the RACHEL group is working with satellite technology to push updates to places that are bandwidth-challenged.

We’re proud to be the first to pilot their new distribution program. Norberto of the RACHEL group has donated a satellite radio and receiver to help push the RACHEL updates to us free of charge. I’m excited to say that today we got the first piece of this in place.

We got the equipment connected, worked with Aaron at OmniSat and got our first satellite signal. Once we got the signal, Aaron set up an email address for us. I sent an image of a purple flower to the email address using my 3G connection and within minutes, the file appeared in my satellite download queue. The transfer happened quickly, and I’m excited to say we’ve received our first satellite transmission!

Tomorrow, I hope to work more with the RACHEL team and see what’s next, but for now, we’ve got our Hello, World! (that nice purple flower), satellite style!

The satellite radio and antenna

The purple flower transfer in progress

Purple flower delivered from space!

August 27 2011

Downloaded videos and software for the Ugandan Water Missions Team today. Check out this great project team in action here.

Care package!

Thanks to Dan from Michigan and his cousin for coordinating this great care package. He sent multi tools, wifi bullets and several usb sticks. This was a great boost. Sparks is already enjoying his multi tool!

Back from DEFCON

I’m back in Uganda after DEFCON. I had an amazing trip and I’m so thankful to so many people, especially to the volunteers that gave of their time, those that attended my talk, those that made donations and those that showed their support in other ways. I really can’t thank you enough.

Things in Uganda are .. interesting to say the least. I came back to bad news, my most trusted employees vanished without a trace, taking with him equipment he was loaned and rumor has it that he facilitated the “borrowing” of some amount of our training software.

I’m stunned, as this person was very loyal and trusted. Since I’ve had no discussion with him, all I have is speculation and third-party reports about what went down.

This comes right on the heels of some major layoffs and “attrition” within the organization here in the Uganda. The result is that we have lost all but one of our technicians, both senior managers, an accountant and a training center attendant. This leaves us with only one worker in the center (Teo), who despite being very personable and an excellent trainer, is simply not able to run the training center by herself. So the center is closed temporarily and we’re looking at some changes in how we run the center. It’s also time to pay the rent, and unless something happens, we won’t be able to make our rent payment.

If it weren’t for the encouragment I received from the community at DEFCON, I would be thinking of closing up shop here in Uganda. It’s that bad. But I’ll keep plugging on.

Thanks again everyone for the warm reception and for the many MANY long hours of encouragement, support and great converation.

Johnny..